Annabel’s story

Annabel found herself in a dark place, in desperate need of help. A referral to The Bridge transformed her life. Annabel wrote this short story to describe her experiences:

It took three words. Two days.

And I was welcomed: A deer in headlights, standing in The Bridge in Walton-on-Thames.

“I need help”, a vulnerable, desperate me at rock-bottom. Three words.

A referral that day - an appointment to attend The Bridge the 2nd day…I’d never heard of them before, or knew where it was.

A bridging gap. And that it has been, indeed.

BUT so much more than that; it took a short time to realise I had gained my independence back.

“An emotional rollercoaster in life has lead me to this fantastic place of calm”.

Welcomed with an offer of a drink, space to ponder the till-less shop, with discretion. A place where I can breathe.

I’ve taken advice: money management (CAP course), Citizen’s Advice, Domestic Abuse and Financial Abuse services to name a few. I have partaken in yoga with Hanna - techniques, movements, and feelings which I adopt in my weekly life now.

“The Bridge and all the wonderful volunteers have given me the kind of life back I deserve”.

I’m grateful beyond words. Thank you Walton Charity for supporting me through some of the most challenging hours, days, weeks, and months of my life.

The Bridge = a feeling of acceptance, freedom, independence.

Thank you so much.

The Bridge is a community hub initiative run by Walton Charity in the centre of Walton-on-Thames to support families who are struggling with the rising cost of living.

Downstairs, there is a till-less shop where families who are referred to us can choose fresh, frozen and cupboard food. Upstairs, there is a quiet space where people can access specialist advice and wellbeing activities from our partners, such as Citizens Advice, Elmbridge Family Centre, and Surrey Lifelong Learning.