The Bridge is a community hub supporting families across Elmbridge who are struggling with the rising cost of living. It’s open on Mondays, Tuesdays, Wednesdays and Thursdays for families who have been referred. Please see below for opening times.

What support is available at The Bridge?

Downstairs, there is a shop-without-a-till where families can pick-up fresh, frozen and cupboard food and household supplies at no cost, freeing up money for other family essentials like utility bills and school uniform.

In the quiet space upstairs, families can also access specialist support and advice from Citizens Advice, Elmbridge Family Centre, Surrey Lifelong Learning and other local organisations. Regular wellbeing activities, like yoga, are available too.

Who can come to The Bridge?

The Bridge is open to working families (with children under 18) from across Elmbridge who are struggling financially but cannot access, or receive limited, government (or other) support. Families who are going through a change in their employment or financial circumstances and waiting to receive government support can also be referred.

How are families referred?

Local charities like Citizens Advice, HomeStart and Elmbridge Family Centre, and local schools, churches and GPs, can all make referrals to The Bridge. For more information about how to make a referral, contact Nina at info@waltonhersham.foodbank.org.uk.

You can also self-refer by using this form:

How does it work?

Once a referral has been made, the team will contact families directly to arrange a time to visit The Bridge. After the first visit, another visit will be booked for a fortnight’s time. Families can visit The Bridge up to six times over three months. After six visits, families will need a new referral.

How is The Bridge different to a foodbank?

Unlike our local foodbanks who provide emergency food for people in crisis, The Bridge offers longer-term support for working families who are struggling with rising living costs but have limited support available to them.

 
Families that have gone to The Bridge have commented on how welcome and unjudged they feel. They can choose food that’s right for their family and, quite often, they stay for a cup of tea and come out feeling much better.
— Carol Hodges, Home Start Elmbridge
 
 

You can find The Bridge at 17 Bridge Street, Walton-on-Thames, KT12 1AE, just down the road from Aldi.

Opening times (from November 1):

Monday 12:30pm-2:30pm (appointment only), Tuesday 10-12pm (appointments only) and 4pm-6pm (no appointment needed from November 1), Wednesday 10am-12pm (appointments only) and Wednesday 4pm-6pm (appointments only), Thursday 10am-12pm (appointments only). Please note that all sessions still require a referral.

Upstairs there are informal meeting spaces available for local charities and community organisations to run workshops, advice sessions or just bring people together for a coffee and chat in the warmth.

To book a meeting space, or for more about ways to support The Bridge, contact Suzy at bridge@waltoncharity.org.uk.